Terms & Conditions

Welcome to www.tinytrader.com.au. Please read these Terms of Use before using the Website. When you come www.tinytrader.com.au and use any part of it you are agreeing to these Terms. If you do not agree with anything you read here, please exit this Website. You may not place an order through this Website unless you agree to be bound by our Terms and Conditions and privacy policy.

  1. This Website is operated by Taylen Pty Ltd. All content that you see here is owned by or licensed to us. It is not for commercial use, and unless we specifically agree, you cannot copy, distribute, publish or alter the Website content.
  2. Within the Website, you may find links or references to third party materials and websites outside www.tinytrader.com.au. We do not endorse, authorise, or control those websites and therefore accept no liability in respect of the content or your use of those websites.
  3. It is a condition of your using www.tinytrader.com.au that you have read and consented to the terms of our privacy policy. This tells you how we use your personal information.
  4. Taylen Pty Ptd makes no representations or warranties (express or implied) and we are unable to guarantee the accuracy of information on the Website. We do not accept any liability arising out of reliance on the materials on our Website.
  5. We may terminate your access to our Website at any time if we decide at our sole discretion that you are in breach of these Terms.
  6. We may change any aspect of www.tinytrader.com.au at any time without letting you know. You agree to be bound by such updates and you agree to visit this page from time to time to check such changes.
  7. These Terms, our Privacy Policy, and our Terms and Conditions, which are all subject to Australian law, contain the entire agreement between us with respect to our Website. No part of these terms is intended to constitute an exclusion of any liability which cannot be excluded under Australian law.

Order Confirmation

All orders for Goods are accepted when you receive a confirmation e-mail to this effect. We are legally obliged to send you this confirmation and you may wish to print or save it for your future reference. The confirmation will include details of your order, including your chosen delivery address. You will be notified once your items have been dispatched. We are not responsible for any goods lost in transit.  

Price and Payment

All prices are quoted in Australian Dollars (AUD) and, where appropriate, are inclusive of AU sales tax (GST) but exclusive of delivery charges. We try to ensure that all prices on display on the Website at www.tinytrader.com.au are accurate. The price of an item is the price at head office on the day of your order. We reserve the right to change any price after you place an order. Where Goods are discontinued or cannot for some reason be delivered we will contact you by e-mail or telephone to inform you of this. All payments must be in Australian Dollars. We accept payment by Visa, MasterCard, PayPal, Afterpay, Zip-pay. We will charge you as soon as your order has been placed.

Promo Codes

  • Promo codes are valid for a limited time only, Tiny Trader reserves the right to modify them at any time. 
  • Promo code applies to qualifying items only. See the specific details of the promo code for excluded products. 
  • Promo codes cannot be applied to previously placed orders. 
  • Promo codes do not apply to pre-orders, unless otherwise specified. 
  • Promo codes do not apply to Gift Cards or Sale items, unless otherwise specified. 
  • Promo codes are not transferable, may not be resold or redeemed for cash. 
  • Only one promo code can be used at a time and cannot be combined with other offers using promo codes.

Gift Cards

  • Gift Cards may only be redeemed at the Tiny Trader website or in-store.
  • Gift Cards have no expiry date.
  • Gift Cards are not redeemable for cash. 
  • Tiny Trader does not take responsibility for any lost Gift Cards.

Cancellation and Returns

Please note that we are be unable to cancel orders, change shipping methods or product after an order has been made.

We offer exchange or store credit, if the merchandise:

  • Is returned within 7 days of order delivery 
  • Was not purchased with sale price 
  • Has not been used or worn
  • Is not soiled or damaged 
  • Has original packaging and tags

If all of these conditions are met, please use the following instructions when requesting to return a product:

  • Contact hello@tinytrader.com.au to request an exchange or store credit. Please explain reason for return. If you are claiming a faulty item, please include photos supporting your claim.

Once we receive returned goods and they prove to be in original condition, with packaging and documentation, we will process exchange or credit. Please note that Tiny Trader is not responsible for transit costs for returned items. These are at the customer's expense unless the item has a fault. We are not responsible for any goods lost in transit.

Credit notes will be sent via email once your return has been processed, it will then be available to use immediately through our online store.

In store returns must be made within 14 days of purchase. Change of mind returns will be offered a credit note or exchange.

No returns on dummies, teethers, dummy chains or nappies for hygiene reasons.

On the rare occasion we may have discrepancies with our inventory and not be able to fulfil your order. If this occurs you will either be issued a refund, a product alternative if one is suitable or if we're expecting new stock you may choose to wait.

Faulty or damaged items can be returned by following the above process and you are entitled to a refund. Please contact hello@tinytrader.com.au.

Please note, shipping costs, sale items and gift-certificates are non-refundable.

Pre-Order Delivery and Cancellation Policy

Tiny Trader pre-orders are final and no cancellation period is offered. Please note delivery times for pre-orders before making your purchase. 

When placing a pre order, all items in the order will be sent when the last item in the order arrives. This means if you have ordered in stock items, they won't be sent until we can fulfil the entire order. If you'd like to have your in stock items shipped immediately, please place separate orders. 

Please be advised that estimated delivery dates are a guide only. 

Limitations of Liability

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms and conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these terms and conditions, if the delay or failure was due to any cause beyond our reasonable control. We will not be liable to you for any economic loss, which term shall include loss of profits, business, revenue, goodwill or anticipated savings or any special, indirect or consequential loss in connection with the supply of the goods.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of QLD, Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in QLD.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.